Updated: 5/15/2020

Since the beginning of COVID-19, we have endeavored to protect the health and safety of our members and employees. We closed our branches to appointment only and kept our drive-thrus fully functional to help keep the threat of spread at bay from our Bossier Federal Team and our beloved members. We have seen the fruits of that decision as we have been able to keep our team safe, while also protecting our members.

Recently, the governor of Louisiana lifted the stay at home order, and we have decided to offer limited lobby walk-in hours of 10:00 a.m. to 3:00 p.m. Monday through Friday beginning May 18, 2020. When visiting a branch please practice safe social distancing, utilize hand sanitizing stations, limit your movement in the building, and do not congregate in lobby areas. Please understand that we may have to ask additional questions to verify your identity when wearing a face mask. Additionally, we are reinstating our Saturday drive-thru hours of 9:00 a.m.—1:00 p.m. beginning on May 16, 2020. Please also note that all of our ATMs, our online banking suite, and mobile apps will continue to be available 24/7.  

Lobby access outside of the posted hours above will continue to be by appointment only. We would also like to encourage anyone considered high risk to make an appointment, so that we may serve you safely. To make an appointment, please visit

Be sure to check our website and social media platforms as we continue to update them with information.




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